TERMS & CONDITIONS

Effective Date: 1st April 2026

Welcome to Gamta Incense Private Limited (Gamta Organic Incense) ("Company", "we", "our", "us"). These Terms of Service ("Terms") govern your use of our website www.gamtaorganic.com and our products and services.

By accessing or using our website, you agree to be bound by these Terms.

1. GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without express written permission by us.

2. PRODUCTS & SERVICES

All products are subject to availability. We reserve the right to discontinue any product at any time.

We make every effort to display product descriptions and images accurately. However, we do not guarantee that all information is error-free.

3. PRICING & PAYMENTS

All prices are listed in INR and are subject to change without notice.

We reserve the right to refuse or cancel any order placed with us.

4. SHIPPING & DELIVERY

Shipping timelines are estimates and may vary due to external factors.

We are not responsible for delays caused by courier services or unforeseen circumstances.

5. RETURNS & REFUNDS

Returns are accepted only for damaged or defective products.

Customers must notify us within 48 hours of delivery with proof.

Refunds will be processed after verification.

6. USER RESPONSIBILITIES

You agree to provide accurate and complete information while placing orders.

You are responsible for maintaining the confidentiality of your account information.

7. LIMITATION OF LIABILITY

We shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

8. SMS MARKETING TERMS

By consenting to GAMTA Incense PVT LTD SMS marketing in the checkout and initializing a purchase or subscribing via our subscription tools, you agree to receive recurring text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us, even if your mobile number is registered on any state or federal do-not-call list.

Message frequency varies. Consent is not a condition of purchase. If you wish to unsubscribe from receiving text marketing messages and notifications, reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you within any of our messages.

You understand and agree that alternative methods of opting out will not be considered valid. Message and data rates may apply.

For any questions, please contact us at info@gamtaorganic.com.

9. PRIVACY POLICY

Your submission of personal information through the store is governed by our Privacy Policy.

10. GOVERNING LAW AND JURISDICTION

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India.

Any disputes arising shall be subject to the exclusive jurisdiction of the courts of Mumbai, Maharashtra.

11. CHANGES TO TERMS

We reserve the right to update, change or replace any part of these Terms at any time.

12. CONTACT INFORMATION

For any queries regarding these Terms, please contact us:

Email: support@gamtaorganic.com Website: www.gamtaorganic.com Phone: 8828052611

Gamta Incense Private Limited (Gamta Organic Incense) - Just flow with it...